The IM is the single most disastrous addition to a company's communication structure that technology has ever managed. There's no more reliable way to destroy communication while maintaining the facade that it has occurred than by sending a 1-on-1 IM.

@jer_ also, 90% of all emails should be publicly available in the company and indexed for search

@jer_ we rarely use email at work but have a gajillion internal blogs (called P2) that are elastisearch indexed. Slack has been eating into that, sadly.

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