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Charlie Stross

AT LAST! Phone company O2 finds a socially responsible and ethically sound use for generative AI!

(Mobile operator O2 has created an AI-powered tool that sounds like an elderly grandmother, keeping phone scammers on calls and away from the general public.)

mylondon.news/news/uk-world-ne

My London · AI tool that sounds like elderly grandmother created to waste scammers' timeO2 said the tool had been successful in keeping numerous scammers on calls for up to 40 minutes at a time

@cstross So the best, most "ethical" use case for AI turns out to be "scamming the scammers"!

@cstross What *I* want is an AI agent to hammer a company's phone tree until it gets a human on the line, puts them on hold, rings me, and then connects us.

@stevendbrewer @cstross I am definitely in to invest in this home app.